埃森哲：2026年贵公司准备好进行代理贸易了吗？（英文版）

Digital commerce has not lived up to its promise. Consumers feel overwhelmed by choices and often struggle to find the products and services that best meet their needs. Brands absorb the cost in lost sales, returns and restocking expenses, and endless spending to reacquire the same customers. The system is accepted, not loved. AI agents are upending that model, and the impact will be felt in every industry and every stage of the purchase journey. Agents can now compare features, read th