BigCommerce：2025年工业买家报告：数字期望对B2B电商的影响研究报告（英文版）

As digital tools become more widely available, contractors and institutional buyers are increasingly turning to online channels to source electrical, HVAC, and MRO products. Naturally, as more buyers shift online, their expectations for the digital experience continue to rise. Influenced by their personal ecommerce experiences, today’s B2B buyers demand the same speed, convenience, and transparency when procuring materials for work. Many rely on websites, apps, and other digital tools to sear