Zego：2026年多户家庭收入运营报告（英文版）

Multifamily operators are navigating a new reality where revenue protection and operational efficiency are inseparable. Rising fraud threats, complex utility workflows, fluctuating staffing, and persistent paper-based payments are creating hidden leaks across the resident lifecycle—from application to move-out. This report takes a revenue resilience lens to property operations, showing where risk concentrates and how to tighten controls without adding friction for residents, or workload for t