奥纬咨询：2025年面向金融服务领导者的AI新前沿：从探索到实践研究报告（英文版）

Banks and fintechs have a long history of experimenting with and deploying artificial intelligence (AI). Now the industry is entering a new wave of adoption. After initially leveraging generative AI tools offering prompt‑based assistance, the sector is embracing agentic AI — systems capable of planning, deciding, and executing multi-step workflows autonomously on behalf of customers and employees. Adoption is accelerating rapidly; more than half of financial services executives report using A