Contentsquare：2025年数字体验基准报告（英文版）

Over the last 3 decades, new technology has brought one transformative change after another to the online world. Social media’s rise. Mobile’s dominance. And more recently, AI’s arrival. But many big changes also happen under the surface. So this year, we took an in-depth look into the entire customer experience to find out what else is shaking things up. The results were surprising. Instead of finding a single source of major change, we discovered a series of smaller shifts that are