英国国家审计署：2025年通过更好的成本信息提高政府的生产力报告（英文版）

Understanding the cost of government’s services is important for achieving sustainable productivity improvements. By service we mean the people and underlying operations and activities to provide an outcome for a user. Examples include applying for an entitlement or submitting information required by regulations. Information about costs helps organisations to identify poorly performing services and inefficiencies, prioritise resources and assess the opportunities for innovation and digital tr