Sprinklr：2020年在推特客户护理中实现卓越：对各个行业的表现者进行深入分析报告（英文版）

Each of these brands scores in the top tier ofTwitter care, as measured by the Sprinklr CareScore: a balanced measure of care excellence,based on seven different weighted indicators The size of each list is different, because eachindustry is different: Some industries have aot of accounts that shine at Twitter customercare, while others have fewer stand-outs. Whileour dataset included 31 different industries,almost half of which have at least a handful oftop care performers, this report focus