Valtech ：2025年设计临床试验的未来：如何将经验创新付诸实践以引领未来白皮书（英文版）

User experience (UX) has emerged not as a supplemental capability, but as a strategic imperative. This section defines why UX is now critical to trial success and how it’s reshaping outcomes at scale. UX isn’t about surface polish, but structural impact. In clinical trials, UX is fast becoming a core driver of performance, trust and transformation. It shapes how trials are designed, navigated and experienced by participants and stakeholders. Done right, UX reduces friction, boosts retention a