Sprinklr：2022年前身为Twitter羽毛报告：深入探讨科技行业（英文版）

In this new paradigm, people are rewriting the rules of digitalcitizenship, blurring the lines between the virtual and thetangible, and reimagining a more curated, inclusive, andpersonalized culture, They look to technology and techbrands to facilitate, accelerate, and participate as partnersas they invent a new, better world. To deliver on theseexpectations, tech brands need to tap into customersentiment across myriad channels and deliver a seamless.unified experience in real time, or risk f