新美国基金会：美国多选区中的选民服务如何运作？（英文版）

Constituent service occupies a prominent piece of Congress’ overall capacity, 4 but few studies address the nuance of constituent services in the U.S. For this reason, it is important to briefly describe key elements of congressional constituent service operations today. “Constituent service” may have many meanings in relevant academic literature and international democracies 5 ; however, within Congress, the term most frequently refers to the practice of responding to individual constituent