Sprinklr：2022年社交客户护理基准报告（英文版）

Customers today have high expectations fortheir interactions with businesses. One-to-one conversations provide an opportunity fororganizations to listen and respond to theircustomers, while creating experiences thosecustomers will love.

We published Sprinklr's first Social Customer CareBenchmarking Report to help you measure yourbrand's performance against other care teams inyour industry- and across other industries as well.