auxis：2026年IT外包趋势报告：人工智能、混合交付模式与企业IT的未来（英文版）

IT is no longer a back-office cost center – it is now the engine of AI adoption, automation, cybersecurity resilience, cloud scalability, and digital innovation. Yet, as its mandate expands, so do the pressures it confronts. In 2026, IT leaders face a widening gap: Demand for advanced capabilities is accelerating, while talent availability, budget flexibility, and operational capacity lag. Several forces are converging into a perfect storm: AI at scale. Generative AI (GenAI) and Agentic AI ar