凯捷Capgemini：2026年代理人工智能的跨越式发展：B2B商务的新竞争优势报告（英文版）

But these efforts, while valuable, are proving to be insufficient in a market where AI technologies are influencing people’s habits, particularly in how they search and buy products. Traditional digital transformation often revolves around customizing software platforms to fit business needs or stakeholder demands. Each SaaS product is evaluated for its out-of-the-box capabilities and potential for customization.