世界经济论坛：2026年职场Al：从效率技巧到组织变革（英文版）

Three years after the release of ChatGPT, many firms are still in the early stages of adoption, but the experiences of technology firms offer a rare insider’s view of how AI is changing work. Supported by concrete examples of artificial intelligence (AI) use cases across functions and industries, these insights shift the narrative from theory to reality. They confirm several familiar themes, including automation of routine tasks, augmentation of professional roles and the creation of