凯捷Capgemini：2025年从炒作到习惯-消费者如何接受人工智能报告（英文版）

AI is already an integral part of consumers’ lives. Adoption is accelerating across all age groups, with Gen Z leading the way. But as AI becomes mainstream, consumer concerns about trust is rising. More than half of consumers view AI as a source of information and a collaborator. Consumers are moving from awareness of these tools to adoption. One-third of consumers now spend more than an hour on AI tools every day and interactions with AI tools (multiple times a day) have nearly doubled from