AARP：2026年美国50岁及以上人群对智能柜员机（ITM）的认知与态度研究报告（英文版）

What is an Interactive Teller Machine? An “Interactive Teller Machine” (also called an “ITM”) is a special type of ATM offered by some banks. An ITM looks like an ATM, but it has a two-way video conferencing system that gives users the option to connect with a remote teller who can provide live, real-time assistance with transactions and answer questions.