Infosys印孚瑟斯：2026年重塑工作：从数字赋能到AI优先研究报告（英文版）

At the heart of this revolution is the human experience (Figure 1), shaped across three dimensions: • Work: AI-first experiences and processes are embedded into systems, enabling AI to act “in the flow” to enhance decision-making and streamline operations. • Workforce: Human + AI collaboration defines the future, with AI-first roles, intelligent assistants, and continuous talent transformation. • Workspace: Smart, connected, and sustainable spaces foster wellbeing while supporting eff