EPAM：2025年保险业中的人工智能：全球AI应用趋势执行摘要报告（英文版）

The results from our survey show that the insurance industry is at a pivotal moment in AI advancement, with insurers beginning to see its transformative power, but still generally lagging in maturity compared to other sectors. Most early AI solutions thus far have focused on improving operational efficiency in certain functions and delivering better customer experiences. However, the industry’s cautious approach and fragmented strategies in deploying AI programs highlight the need for