微软：2026年AI智能体时代下的航空公司：人工智能落地指南与案例研究报告（英文版）

AgenticAI is emerging as a transformative force in the airline industry, driven by rapid consumer adoption and increasing pressure on airlines to manage costs and offer travelers the efficient and user-friendly self-service options they expect today.Unlike earlier versions of AI, agentic AI can understand traveler intent through conversational interactions, responding with highly personalized offers and services. By combining multi-source data monitoring and extraction with advanced reasoning