Sprinklr：2021年Digital Unified-CXM制药行业基准报告（英文版）

Sprinklr’s first Pharmaceutical Industry Benchmarking Report for Digital UnifiedCXM is a data-driven assessment of how well global companies are managing their prospects’ and customers’ digital experiences today. As these companies continue to face massive disruption from a global pandemic — including herculean efforts on vaccination research, global distribution, and supply chain issues — it is critical that they leverage benchmarking data to track performance against their competitors, thei