凯捷Capgemini：2025年在公共部门构建人工智能代理报告（英文版）

What happens when you combine automation, artificial intelligence, and autonomous agents? Let us break it down: • Automation refers to systems that follow predefined rules to complete tasks without manual effort. • AI enhances automation by enabling systems to learn from data, recognize patterns, and make data-driven decisions. • AI agents go a step further – they not only execute tasks but also analyze the context, adapt their behavior, and continuously optimize outcomes. When these three el