IBM商业价值研究院：2026年统一语言，统一事实：AI智能体时代为何需要统一报告（英文版）

As organizations experiment with agentic AI, they’re realizing a hard truth: autonomy collapses when the enterprise can’t agree on what things mean. When “customer” and “product” have various definitions across systems, agents don’t accelerate work. They pause, escalate, or make decisions that can’t be trusted. This is why so much AI ambition is stalling not in the lab, but in operations. It’s also why ERP has become strategic again—not just as a system of record, but as the system that