CISCO：2025年奔向代理式未来：代理式AI将如何变革客户体验报告（英文版）

Agentic Al can provide the platform forB2B technology businesses to respond toevolving customer needs in ways previouslyunimaginable, helping organizations toovercome their most pressing strategicchallenges across the technology lifecycle.

Agentic Al is a category of artificial intelligencethat leverages Al Agents and a contextualizedinterconnection among them. Agentic Alrequires agency,meaning the Al Agents arecapable of having memory, are task aware andpossess the ability to take acti