SSCBluePrism：2026年智能体式自动化转型领导者指南报告（英文版）

Agentic automation employs AI agents that can reason, plan and make decisions autonomously. Instead of more pilots and isolated bots, it orchestrates these intelligent agents alongside digital workers and human teams around specific journeys and metrics such as straight‑through processing, exception aging and cost to serve. The promise is pragmatic: use what you already have, add context‑aware intelligence on top and prove value in months rather than years.