OECD经合组织：2025年AI赋能治理：核心政府职能的现状与未来研究报告（英文版）

AI offers tremendous potential in its use by governments. It helps governments automate and tailor public services, improve decision-making, detect fraud, and enrich civil servants’ work and learning. However, benefits also hinge on managing risks: skewed data in AI systems can cause harmful decisions; lack of transparency erodes accountability; and overreliance can widen digital divides and propagate errors, reducing citizen trust. These trade-offs need to account for governments’ specific c