凯捷capgemini：2024年零售银行业务热门趋势报告（英文版）

As we enter 2024, the qlobaleconomy remains sluqgish, while record interest rate hikes punctuated the last 12 monthsncreasing the cost of money, inflation continues above target levels, increasing the cost of livinq. While overallthe bankingindustry did wellin 2023, the retail banking sector took a hitin deposits.