埃森哲：2025年AI智能体时代平台战略新范式报告（英文版）

For decades, enterprise platforms have powered modern business, running finance, human resources (HR), supply chain and customer management. Yet in an AI-first world, that foundation is fast becoming obsolete. Agentic AI is transforming how work gets done and how value is created, while customer and competitive dynamics are moving faster than traditional platforms can adapt. Many organizations remain weighed down by duplicated and complex systems because they treat AI and platforms as