BCG波士顿咨询：2026年智慧城市指数报告：人工智能如何塑造城市生活（英文版）

A striking pattern stands out: cities that are embedding AI into core services are delivering faster, better resident outcomes. As shown in Exhibit 2, leading cities in AI adoption—about one-third—are delivering higher numbers of use cases and a high quality of life. These cities are making AI an integral part of public services and daily city operations. Yet the positioning of AI-driven challengers and AI-light performers suggests that progress is not linear; a city can drive resident