ContactMonkey：2025年全球内部邮件基准报告（英文版）

To align our report findings and analysis, we’ve defined the metrics used in this report, and available through the ContactMonkey platform. Interaction Metrics Email Open Rate: The email open rate refers to the percentage of recipients who opened an email out of the total number of recipients. Click Rate: The click rate of an email is the percentage of recipients who clicked on links in that email out of the total number of recipients. Click-to-Open Rate: The click-to-open rate of an email re