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5金币 Sprinklr：2024年在人工智能时代提升呼叫中心效率的三种方法报告（英文版）.PDF

Generative AI has fast become an integral part of the customer service function and is being deployed to augment agent workflows, eliminate or automate repetitive tasks, and empower agents with recommendations to improve leading KPIs such as respo...

内容提供方：外唐用户 | 2025-12-19 发布 | 3.67MB | 10 页
5金币 Sprinklr：2024年生成式人工智能现状报告（英文版）.PDF

Headlines about generative AI’s transformative potential are unavoidable, but is actual enthusiasm over the technology undeniable? Are contact center leaders certain that generative AI is their pathway to happier agents and customers? More importa...

内容提供方：外唐用户 | 2025-12-19 发布 | 10.68MB | 28 页
5金币 ITIF：2025年关于加速美国科学企业向OSTP提交评论报告（英文版）.PDF

The Information Technology and Innovation Foundation (ITIF) is pleased to submit the following comments in response to the administration’s Request for Information for Accelerating the American Scientific Enterprise. ITIF is an independent, nonprofit...

内容提供方：外唐用户 | 2025-12-19 发布 | 296.16KB | 23 页
5金币 Universum：2021年雇主品牌现状报告（英文版）.PDF

Despite a massive disruption in business and worklife in 2020.the global economyis roaringback to life in many marketsin early 2021.In fact, many economists are predictingan economic "snap-back"-an unprecedented rate of recovery after

内容提供方：外唐用户 | 2025-12-19 发布 | 2.1MB | 26 页

5金币 Universum：2020年全球最具吸引力雇主报告（英文版）.PDF

COVID-19 will have lasting impact on employment-seeking behaviors, accelerating trends that have been building for years. Over the past two years, students in business and engineering/IT have been placing a higher priority on “high future earnings...

内容提供方：外唐用户 | 2025-12-19 发布 | 1.68MB | 23 页
5金币 Universum：2022年创新与包容：女性在STEM领域的重要性报告（英文版）.PDF

Despite a turbulent past 12 months, most companies have reason for hope in 2021. McKinsey’s Global Economic Conditions Outlook, published monthly, closed 2020 with a growing optimism among executives about a vaccine-fueled turnaround. Just 20% expec...

内容提供方：外唐用户 | 2025-12-19 发布 | 1.59MB | 21 页
5金币 GLG格理集团：2023年将偏见放在首位：减少美国招聘中的无意识种族偏见的策略报告（英文版）.PDF

Few business practices have a greater impact on human welfare than hiring, which can be a gateway to financial security and mobility for many people and their families. Wages comprise more than 70% of household income. Yet people of color earn app...

内容提供方：外唐用户 | 2025-12-19 发布 | 338.57KB | 16 页
5金币 Sprinklr：2024年如何评估生成式人工智能驱动的机器人报告（英文版）.PDF

Necessity of calling an external function: • Assess if invoking an external function was essential to solving the user query. • Determine whether the bot correctly identifies situations that require external data or actions. Correctness of Functio...

内容提供方：外唐用户 | 2025-12-19 发布 | 8.98MB | 15 页
5金币 Sprinklr：2024年人工智能在重新定义联络中心效率中的作用报告（英文版）.PDF

Before assessing where AI can impact contact center efficiency, it is imperative to define efficiency within the contact center. What aspects of the operation are contact center leaders hoping to streamline? How will they measure their success? Fo...

内容提供方：外唐用户 | 2025-12-19 发布 | 10.08MB | 15 页
5金币 Sprinklr：2024年社交媒体营销现状报告（英文版）.PDF

The rise of social media as a customer engagement channel has been steady since the pandemic. It’s arguably the most lucrative marketing channel around in terms of potential returns. Not just the monetary gains but also the social capital it helps...

内容提供方：外唐用户 | 2025-12-19 发布 | 21.3MB | 23 页