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5金币 here：2016年未来的机动车保险-车联网和ADAS如何影响市场HERE与瑞士再保险共同发布白皮书.PDF

即使汽车已经变成复杂的计算环境，但汽车总体上仍未联网。目前，上述情况正在改变，汽车制造商正在加紧为车辆装备联网方案。“联网汽车”已成为我们的词汇。尼尔森和 SBD2 的联合调查显示，虽然绝大多数普通公众听说过联网汽车，但 2014 年只有 15% 的人知道这种汽车实际可以做什么。手机提供基本的汽车联网，可以享受实时导航或基于驾驶行为的保险等联网服务。借助内置式联网，车辆可以将车载传感装置产生的数据传输到云端，以实现更加复杂的联网服务，譬如来自云端的现场情境数据提升 ADA...

内容提供方：外唐用户 | 2024-12-30 发布 | 1.81MB | 27 页
10金币北京大学：2022年中国数字公益参与者行为洞察研究报告.PDF

2012 年以来，中国公益慈善事业取得了新的发展。在党和政府领导下，从 2016 年《慈善法》立法，到社会组织共同参与运营基层慈善事务，第三部门不仅自身得到支持与发展，对社会发展的推动力量也不断提升。公益慈善事业的发展，离不开法律法规、政府部门、企事业单位、公益慈善组织的共同发展，更离不开公益慈善组织与捐赠人、志愿者、社会媒体的相互砥砺、互相促进。特别是近年来，中国公益慈善事业的数字化水平得到不断提升。数字公益成为中国公益慈善事业发展的新特征、新亮点和新动力，和传统公益形式...

内容提供方：外唐用户 | 2024-12-30 发布 | 1.18MB | 66 页
5金币 FAO联合国粮农组织：2002年准备改善家庭粮食安全和营养的微型项目提案报告（英文版）.PDF

This manual has been prepared by the Nutrition Programmes Service (ESNP) of the Food and Nutrition Division of FAO, with the assistance of the Marketing and Rural Finance Service (AGSM). The initial draft was prepared by Ms Jane Yudelman with inpu...

内容提供方：外唐用户 | 2024-12-25 发布 | 176.08KB | 16 页
5金币 Talkdesk：2022年四个由客户旅程推动的联络中心优化用例报告（英文版）.PDF

When your customer needs support, they expect to have a great experience no matter which channel they use. Providers worldwide now expect their contact centers to simultaneously increase customer and employee satisfaction, improve performance and ...

内容提供方：外唐用户 | 2024-12-24 发布 | 945.96KB | 12 页
5金币 Talkdesk：2022年数字政府与现代化公民体验的力量报告（英文版）.PDF

Whether it's a customer,employee or constituent, peopleexpect high-quality digital interactions from their governments.They want interactions to be accessible, engaging and seamlessjust like they get from the private sector. And that's ...

内容提供方：外唐用户 | 2024-12-24 发布 | 2.28MB | 16 页
5金币 Talkdesk：2022年客户体验与工作的未来报告-欧洲版（英文版）.PDF

内容提供方：外唐用户 | 2024-12-24 发布 | 1.56MB | 14 页

5金币 Talkdesk：2022年四个步骤-启动金融服务业的衡量之旅报告（英文版）.PDF

Measuring customer experience with Voice of the Customer (VoC) metrics, such as Net Promoter Score (NPS), is considered a best practice for companies of any size. But it has its limitations. Let’s examine three significant reasons why traditional ...

内容提供方：外唐用户 | 2024-12-24 发布 | 4.37MB | 24 页
5金币 Talkdesk：2022年四步启动健康保险测量之旅报告（英文版）.PDF

Measuring customer experience with Voice of Customer (VoC) metrics, such as Net Promoter Score (NPS), is considered a best practice for companies of any size. But it has its limitations. Let’s examine three significant reasons why traditional surv...

内容提供方：外唐用户 | 2024-12-24 发布 | 3.92MB | 23 页
5金币 Talkdesk：2022年七个关键的客户旅程-进行衡量和优化报告（英文版）.PDF

Customer journey management is a proven approach to delivering the seamless experiences your customers demand. Rather than optimizing single interactions at each touchpoint, customer journey management focuses on the journeys customers take as the...

内容提供方：外唐用户 | 2024-12-24 发布 | 10.92MB | 27 页
10金币 Talkdesk：2022年云端接触中心解决方案的内部指南报告（英文版）.PDF

Having technology provided and managed by a third-party away from a customer's premises is not a new idea, with service bureaux and ASPs (application service providers) being around for many years. PBX functionality through Centrex has been av...

内容提供方：外唐用户 | 2024-12-24 发布 | 1.95MB | 87 页