Aptitude Research：2026年客户关系管理CRM指数报告（英文版）

The world of Candidate Relationship Management (CRM)technology is undergoing a radical transformation - not just inproduct evolution but in how organizations define, deploy, anddepend on it. Over the past year, Aptitude Research has studiedthe shifting dynamics of this market, and one truth has becomeclear: CRM is no longer a marketing layer on top of an ATS -itisa foundational part of the modern talent acquisition strategy.But few companies are confident they're using it effectively