Fixify：2026年AI智能体如何重塑IT研究报告：IT核心职能自动化与人机协同实践（英文版）

Automation with agentic Al is reshaping the world of IT in profound ways. To understand thechanges, Fixify dug into the data. We found that a new division of labor is emerging among earlyIT automation adopters: AI agents are handling more and more of the routine execution of ITtasks, while analysts are supervising, approving, rejecting, redirecting, and taking over whenrequests require judgment. Al is emerging, not as an autonomous replacement for IT work, but as

a structured coordinati