Valtech：2024年直接面向消费者的汽车销售白皮书（英文版）

The pandemic, which forced virtual sales processes to be adopted, showed that consumers are willing to purchase an expensive vehicle without seeing it first. The shift to directto-consumer (D2C) sales is no longer a question of if, but when. However, it will require more than setting up a simple website. The experience must be frictionless, and buyers still need to be able to speak with experts who can handle nontraditional situations. Connection to physical retail locations is stil