ATD：2025年工作场所趋势报告（英文版）

AI agents are software programs that use artificial intelligence (AI) to perform tasks autonomously. They can interact with their environment, collect data, and make decisions to achieve goals .“Whereas an HR chatbot of the past may have been able to answer an employee’s question about how much vacation time they have, an AI agent can put that information into action—walking them through putting in for time off or booking flights or hotels,” Jen Colletta wrote when talking about Josh Bersin’s