EY安永：2026年银发人群与AI报告（英文版）

As artificial intelligence (Al) increasingly shapes dailylife, ensuring older generations are not left behind is acritical inclusion challenge. This report explores howpeople aged 60-85 engage with and experience Al,drawing on a global survey of 2,515 respondentsacross 16 countries, plus expert interviews and focusgroups in Japan and India.

Findings show older adults are generally less familiarand confident with Al yet remain curious and willing tolearn. Only 24% reported being quite or