韦莱韬悦（WTW）：2024-2025年零售业声誉风险全球调查报告（英文版）

This shifting landscape can make it more difficult toreach and understand consumers and to know wherea threat to reputation might come from. Anything froma customer complaint to a misjudged tweet can blowup quickly on social media. Even previously acceptedpositions on issues such as diversity can rebound on acompany's image as these become contested arenas.In our third Reputation Risk Readiness Survey, we asked100 seniorexecutives from leading retail companiesaround the world, how they are a