Rand兰德：2025年关键弗雷斯诺县行为健康服务评估方法报告（英文版）

Where possible, administer a standardized set of measures across programs and service areas to enable comparisons of performance across programs. Cross-cutting process measures that should be collected include characteristics at program entry of individuals served, indicators of service access and utilization and efforts to link individuals to other services, and whether services are delivered in a trauma-informed manner with cultural humility. For outcome measures, the satisfaction of indivi